EMAC News
What Kind of Payment Terms do You Accept?
We accept T/T payment for all countries.
Under T/T terms of payment, 30% down payment is minimum request and only acceptable for standard products. For the customized developed products, 50% down payment is minimum as the risky of cancel order will bring huge losses to us.
What is the After-Sales Procedure of EMAC?
After more than 12 years international trading with overseas customers, we have lots of experience about the after-sale service. And we have formed our company own rules and after sale service system for the different products. While for the engine spare parts, we usually replace the goods freely if within warranty, but this less happened for the reason of guaranteed quality. While for the diesel engine, genset and other power pack problem, we have other steps to solve. Following are the steps about our company after sale service procedure for the power pack and engine.
What is the EMAC Order Procedure?
The orders is important for every company. But most of overseas customers are satisfied with our order procedure and service, the main reason is that we have our own order procedures which is done carefully by one term staff EMAC GROUP LTD has its own order procedures as following.
What are EMAC’s Standard After-Sales Service?
Afer more than 12 years international trading with oversea customers, we have our own standard for the after sale service. It named 123 after sale service standard. The 123 after sale service stands for 1 working day to reply the customer, 2 working days for tasks responsibilities and 3 working days to confirm the final resolution. This service procedure is to remove all customer’s worries about after products and after sale service.
Loss Your Goods without Money Come Back
Now the phenomenon of “releasing goods without documents” occurs frequently. How can cargo owners and freight forwarders solve the problem better and faster when they encounter such problems and avoid losses? Hurry to see how experienced foreign trade people do…
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2016年11月22日，在对智利共和国进行国事访问之际，国家主席习近平在智利《信使报》发表题为《共同开创中国和智利关系更加美好的未来》的署名文章。文章称：中智两国人民素有守望相助的传统。在2010年那场举世瞩目的智利矿难救援行动中，中国机械设备制造企业积极参与，为营救33名矿工作出了贡献。2015年智利矿难救援被好莱坞导演拍成电影《地心营救》。
2016年11月22日，在对智利共和国进行国事访问之际，国家主席习近平在智利《信使报》发表题为《共同开创中国和智利关系更加美好的未来》的署名文章。文章称：中智两国人民素有守望相助的传统。在2010年那场举世瞩目的智利矿难救援行动中，中国机械设备制造企业积极参与，为营救33名矿工作出了贡献。2015年智利矿难救援被好莱坞导演拍成电影《地心营救》。
2016年11月22日，在对智利共和国进行国事访问之际，国家主席习近平在智利《信使报》发表题为《共同开创中国和智利关系更加美好的未来》的署名文章。文章称：中智两国人民素有守望相助的传统。在2010年那场举世瞩目的智利矿难救援行动中，中国机械设备制造企业积极参与，为营救33名矿工作出了贡献。2015年智利矿难救援被好莱坞导演拍成电影《地心营救》。
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